1. Introduction
These Terms and Conditions ("Terms") apply to all orders, transactions, and interactions with UHUD Oud ("Company"). By engaging with our services or purchasing products, you agree to these Terms.
2. Products
Our agarwood products are intended for lawful purposes. We ensure quality and authenticity but do not guarantee specific results or suitability for all customer needs.
3. Orders and Payment
All orders must be placed through our website or via approved channels. Payment terms are detailed during checkout, and all sales are final unless otherwise noted.
4. Shipping and Delivery
We ship internationally; however, customers are responsible for understanding any restrictions related to importing agarwood in their country. Delivery times may vary, and we are not liable for delays due to customs or local regulations.
5. Returns and Refunds
We accept returns for defective products if reported within 7 days of receipt. Refunds will be processed once the product is returned in its original condition. Shipping fees are non-refundable.
6. Intellectual Property
All content, trademarks, and designs on our website are the property of UHUD Oud. Unauthorized use is prohibited.
7. Liability
We are not responsible for any indirect or consequential losses from using our products or services.
8. Governing Law
These Terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved exclusively in [Your Jurisdiction’s courts].
9. Contact Us
For questions, contact us at salam@uhudoud.com.
